Very good interview from the founder of Intuit. Some of the things they are doing at Intuit:
o Teach people around the company by not talking about things but by having them observe how it is done. Kind of like: dont tell them how to do it, but show them how it is done.
o Keeping the team size of the innovators very small - say to 4 in some instances.
o Learning the customer needs and requirements by not listening to what they say but by observing their behavior. Dont listen to their attitude about something but to their behavior. This sort of resembles steve jobs's philosophy of not asking customers what to do because they wouldn't know. But you discover customer's intentions by observing and understanding their behavior.
http://blog.finette.com/post/15268730784/amazing-interview-with-scott-cook-the-founder-of
o Teach people around the company by not talking about things but by having them observe how it is done. Kind of like: dont tell them how to do it, but show them how it is done.
o Keeping the team size of the innovators very small - say to 4 in some instances.
o Learning the customer needs and requirements by not listening to what they say but by observing their behavior. Dont listen to their attitude about something but to their behavior. This sort of resembles steve jobs's philosophy of not asking customers what to do because they wouldn't know. But you discover customer's intentions by observing and understanding their behavior.
http://blog.finette.com/post/15268730784/amazing-interview-with-scott-cook-the-founder-of
No comments:
Post a Comment